My condolences to the Ulmer family. I only knew Bob for about 18 months and I never met him in person. But we talked on the phone often and emailed a lot. What a wonderful man! He had some trouble understanding my southern accent at first, but he finally caught on! He was a very understanding guy, a genuine friend. And he explained to me a lot about phones and computers; thanks to him, I now know what packet loss means. I miss him terribly, but will see him again one day and then we will discuss the mysteries of the universe again. I love you, my sweet friend. Donna/Atlanta GA USA