Support Staff
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Although not licensed funeral directors, these members of our staff are vitally important toward the operation of our funeral home. These individuals make it possible for us to professionally coordinate funerals with the quality of service our community has come to expect from us.
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 | LeeAnn Walser, Office & Accounting Manager Email: henry@walser.ca Website: www.henrywalser.com Office Phone: 519-749-8467 Fax: 519-749-8174 LeeAnn MacKenzie was born in Guelph and attended Bishop Macdonell High School where she met and started dating Henry Walser. |
 | Dolf Bogad, Part-Time Support Staff/Photographer/Videographer Email: henry@walser.ca Office Phone: 519-749-8467 Fax: 519-749-8174 Dolf was born and raised in Austria. He immigrated to Canada in 1960, and in September of 1960 started working at Forde Studio. In 1969 Dolf became the sole owner of Forde Studio. |
 | Darren Bondy, Part-Time Support Staff Administration/Office Email: henry@walser.ca Website: www.henrywalser.com Office Phone: 519-749-8467 Fax: 519-749-8174 |
 | Jackie Bourassa, Personalization Department & Admin Associate Email: henry@walser.ca Website: www.henrywalser.com Office Phone: 519-749-8467 Fax: 519-749-8174 |
| Wendy Brown, Luncheon Hostess Email: henry@walser.ca Website: www.henrywalser.com Office Phone: 519-749-8467 Fax: 519-749-8174 |
 | Bonnie Chow, Full Time Receptionist Email: henry@walser.ca Website: www.henrywalser.com Office Phone: 519-749-8467 Fax: 519-749-8174 Bonnie was born and raised in Guelph, the 5th of thirteen children; she attended Torrence and Paisley Road public schools and John F. Ross Collegiate. She came to Kitchener in 1959 and has resided here since. |
 | Les W. Hammell, Full-Time Intern / Director's Assistant Email: henry@walser.ca Website: www.henrywalser.com Office Phone: 519-749-8467 Fax: 519-749-8174 |
 | John Harrington, Full-Time Director's Assistant Email: henry@walser.ca Website: www.henrywalser.com Office Phone: 519-749-8467 Fax: 519-749-8174 |
 | Paul Hicknell, Aftercare Email: henry@walser.ca Website: www.henrywalser.com Office Phone: 519-749-8467 Fax: 519-749-8174 |
 | Lois Hulks, Part-Time Donation Manager/Receptionist Email: henry@walser.ca Office Phone: 519-749-8467 Fax: 519-749-8174 Lois was born and raised in Kitchener and has lived here most of her life with the exception of 4 years while living in Burlington. She is married to Art and they have two sons Steven and Colin, a daughter-in-law Jo and special granddaughters Ellie and Katie. |
 | Doug Johannes, Part-Time Support Staff/Director Assistant Email: henry@walser.ca Office Phone: 519-749-8467 Fax: 519-749-8174 Doug was born in the village of Blair. He has been a lifetime resident of Waterloo County. Doug graduated from the Stratford Teacher's College and Wilfrid Laurier University. |
| Cyndi Jones, Pianist/Soloist Email: henry@walser.ca Website: www.henrywalser.com Office Phone: 519-749-8467 Fax: 519-749-8174 |
 | Ted Liddycoat, Funeral Director Assistant Email: henry@walser.ca Website: www.henrywalser.com Office Phone: 519-749-8467 Fax: 519-749-8174 |
 | Debbie Livingstone, Pre-Arrangement Services Email: henry@walser.ca Website: www.henrywalser.com Office Phone: 519-749-8467 Fax: 519-749-8174 Debbie was raised in Timmins, and moved to Toronto to complete the Funeral Service Education course at Humber College. She graduated with her Funeral Director's diploma in 1989. Debbie joined the Henry Walser Funeral home in 2009 as a a member of Pre-Arrangement Services. Debbie and her husband Joseph Walser have four children and live on their farm in Elora. |
 | Pat Lynch, Funeral Director Assistant Email: henry@walser.ca Website: www.henrywalser.com Office Phone: 519-749-8467 Fax: 519-749-8174 "Born and raised in Toronto, Pat came to Kitchener/Waterloo to attend studies at the University of Waterloo, graduating in 1976 with a BA in Arts, focusing on Psychology as his major. |
 | Michelle MacDonald (nee Buhlman), Part-Time Receptionist & Luncheon Hostess Email: henry@walser.ca Website: www.henrywalser.com Office Phone: 519-749-8467 Fax: 519-749-8174 Michelle MacDonald (nee Buhlman) Michelle was born and raised in the K-W area with her parents Ken and Rita Buhlman and her 3 brothers. She currently resides in Kitchener with her husband Paul. |
 | Paul MacDonald, Part-Time Support Staff Email: henry@walser.ca Website: www.henrywalser.com Office Phone: 519-749-8467 Fax: 519-749-8174 Paul was born in Sydney, NS, the youngest of 5 boys, and his family moved to Kitchener when he was 14. He attended St. Jerome's High School. Paul is married to Michelle and has two daughters, Jennifer and Julie and 2 grandchildren, Ethan and Caleigh. He works full-time for the Region of Waterloo and joined the Walser team in 2006. |
 | Penny MacVicar, Part-Time Receptionist & Luncheon Hostess Email: henry@walser.ca Website: www.henrywalser.com Office Phone: 519-749-8467 Fax: 519-749-8174 Penny has been a life long resident of Kitchener. She taught elementary school in Kitchener, completed the Volunteer Management programs at Conestoga and Mohawk Colleges and worked 30 years at KidsAbilty/The Rotary Centre as Coordinator of Volunteer Services. Retired since 2004 she loves spending more time with her family, son, daughter, son-in-law, grandson, and granddaughter and enjoying her many interests. |
 | Marlene Mazik, Part-Time Receptionist Email: henry@walser.ca Website: www.henrywalser.com Office Phone: 519-749-8467 Fax: 519-749-8174 |
 | John B. Miller, Pianist/Soloist Email: henry@walser.ca Office Phone: 519-749-8467 Fax: 519-749-8174 John B. Miller has been the Musical Director at the Henry Walser Funeral Home since our opening in 2001. |
 | Stephanie Miller (nee Burch), Admin/Accounting Assistant Email: henry@walser.ca Office Phone: 519-749-8467 Fax: 519-749-8174 Stephanie was born and raised in Kincardine, ON. She moved to Kitchener in 2001 to attend Conestoga College. |
 | Ron Pole, Part-Time Support Staff & Luncheon Host Email: henry@walser.ca Website: www.henrywalser.com Office Phone: 519-749-8467 Fax: 519749-8174 |
 | Dolly Radmore (nee Insixiengmay), Personalization Department & Admin Manager Email: henry@walser.ca Website: www.henrywalser.com Office Phone: 519-749-8467 Fax: 519-749-8174 Dolly is the daughter of Sengdeuane and the late Bounneung Insixiengmay (1996) and step-daughter of Yutapong Posri. Born in Thailand, her family immigrated to Canada and has lived in Kitchener since 1983. She has one younger brother, David. |
 | Tracy Richardson, Personalization Department & Admin Associate Email: henry@walser.ca Website: www.henrywalser.com Office Phone: 519-749-8467 Fax: 519-749-8174 |
 | Carol Ruth Schwartz (nee Bechtel), Housekeeping Email: henry@walser.ca Website: www.henrywalser.com Office Phone: 519-749-8467 Fax: 519-749-8174 Carol was born in Kitchener, Ontario at St. Mary's Hospital to Elton and Ruth (nee Snyder) Bechtel. Raised in rural Preston (Cambridge), she began her education in a one room schoolhouse. Her high school years were attended at both Grand River (grades 9-11) and Cameron Heights (grades 12,13) Collegiates. During these years, Carol enjoyed studying music: playing the piano, cello, and xylophone. |
 | Del Shultz, Part-Time Support Staff Email: henry@walser.ca Office Phone: 519-749-8467 Fax: 519-749-8174 Del was born and educated in Milverton Ontario He retired in 2000 after 30 years in the food business locally. |
 | Angela Skovsgaard, Part-Time Receptionist Email: henry@walser.ca Website: www.henrywalser.com Office Phone: 519-749-8467 Fax: 519-749-8174 Angela was born in Owen Sound and raised in Kitchener. She attended Grand River Collegiate where she briefly considered a career as a Funeral Director. |
| Stephanie Veiledal, Personalization Department & Admin Associate Email: henry@walser.ca Website: www.henrywalser.com Office Phone: 519-749-8467 Fax: 519-749-8174 |
 | Brittany Walser, Part-Time Support Staff Email: henry@walser.ca Website: www.henrywalser.com Office Phone: 519-749-8467 Fax: 519-749-8174 |
 | Johanne Watchorn, Part-Time Receptionist Email: henry@walser.ca Office Phone: 519-749-8467 Fax: 519-749-8174 Johanne was born in Cambridge and raised in Kitchener. She graduated from St. Mary's High School, and attended Conestoga College thereafter. |
 | Angie White, Personalization Department/Admin Associate Email: henry@walser.ca Website: www.henrywalser.com Office Phone: 519-749-8467 Fax: 519-749-8174 |